I bought one of these multi function efforts about fifteen months ago. The printer worked until the first cartridge change came up and I inserted generic cartridges. The printer stopped working and never worked again. The service staff at the shop explained that the printer was programmed to reject any cartridges which were not made by the company. Apparently, buying a printer also implies a lifelong obligation to product loyalty. It also appears that the things are programmed to reject any cartridges ever again if you even once deviate.
I took the thing back four or five times and the staff from the store treated me with exemplary courtesy. However, even when I inserted the printer's "own" cartridges, every time I got a reading "Printer Does Not Recognise The Cartridge". As every visit involves an hour long trip to the shop - not to mention the discomfort of carting the bloody thing to and from the shop from the multi-storey car park - I was not prepared to make another pointless trip. There would have been some temptation to keep the thing for use as a scanner/fax machine. However, until it was happy with the cartridges inserted (which in my case was never going to happen - because it had been programmed not to work) one was unable to access other functions on the menu. For approximately eight weeks use of the printing and photocopying functions, I paid for the price of the machine, one set of generic cartridges and another new set of the company's - not to mention several time consuming trips into town. As I have neither time nor money to repeat visits to the shop, I took it back for the last time today and asked the staff to return it to the company and dispose of it. Obviously I can not name the makers on a public forum, but I will be more than happy to tell anyone who it was in a PM!