I do remember 'Blackboard Jungle' Jim. And dealing in schools with violence and bullying IS indeed difficult. The way forward for any teacher is complex and not easily explained. First one must have a strong character and be utterly 'bombproof'. Those who have discipline problems often have weaknesses within themselves, which the children will discover in five minutes. Secondly, it is a grave mistake (and one often made by enthusiastic trainee teachers) to be too informal and chummy with ones charges. There must always be a dignified distance between teacher and pupil. Thirdly, one must be consistent and fair, mean what one says and carry through intentions. Fourthly, one must have a sense of humour and humanity, and show that the pupils are dear and cared about. And the most important in my view, and hard to define, one must give the impression that one is NO FOOL, is WISE and 'ON THE BALL'. This is a serious drift, I know, from the original thread, for which I apologise!