I know, Susan.

I enjoy the US southern approach to service. I had stopped in a North Carolina post office to mail off a package and there was a fairly long line (queue). When I got to the head of the line, the clerk behind the counter was speaking to the woman she was serving, asking about her "lovely mother" and how well she was recuperating from her recent surgery. It was a sweetly charming conversation.

I waited patiently. Just as I would if a doctor were taking his time with another patient. Because he/she would do the same with me when it got to be my turn.