The Mudcat Café TM
Thread #136543   Message #3119061
Posted By: GUEST,Eliza
22-Mar-11 - 12:15 PM
Thread Name: BS: HMRC now using debt collection thugs
Subject: RE: BS: HMRC now using debt collection thugs
I'm still trembling with stress and anger having had an interview this morning at an HMRC 'Advice Centre'. They have discovered a small amount of underpayment (How? I don't SEE my Pension until they've had a big bite out of it!) and whacked a huge sum off this month's Pension to get it back, far more than the sum they say I 'owe'. The woman I saw was dreadfully rude, confrontational, and aggressive, needlessly as I am unfailingly polite and pleasant. She kept repeating that the Tax was correct, wouldn't explain how they'd arrived at their figures and in the end I had to leave as we were getting nowhere. I was so upset, they have taken my money for no apparent reason and won't admit it, explain or refund it. What can I do? My husband said he suspects that they are stealing people's money (which happens in his country) and just as I was about to defend the integrity of our Tax officials, I had a terrible thought... perhaps they ARE!