grrrrr I went through that trying to get a cover for my new Mr. Coffee grinder; the cover was missing when I opened the box a couple of years after buying it.

The cover, he told me, is listed at 99 cents. However, the shipping and handling would be $24.99! He said it is their policy to use FedEX. I asked, WHY? By mail it would cost maybe two dollars.

We went 'round and 'round- I told him thatI would have thought that as a major brand they would make good. He told me that the warranty was off. I told him that rather than pay that for a lid I would buy a new grinder - but not his brand.

He ended up sending me a complimentary lid, free. By mail.