Recently (in March sometime) the library emailed me that a particular DVD was overdue. I went in and told one of the librarians that I was "almost sure" (being cautious, since I HAVE been known to make mistakes) that I had returned it.

They searched and didn't find, but told me to check with them in a week, which I did. Still not found.

"We'll list it in the 'Claims Returned', where the title stays for a year. If you find it in that time, turn it in, no penalty. If you don't find it and we don't find it here, we write it off."

Well, you can't get fairer than that. But I still "remembered" having returned it.

Last week, lo and behold, here was the missing DVD, lying flat across the tops of some books in our reference bookshelf! Can't imagine how it escaped discovery in the extensive search I had engaged in before I reported to them that I had turned it in, and searched again in the week's delay.

So the next day I hurried it back to the library. They removed the title from the "Claims Returned" list, with never a mumblin' word.
Never a word of fine or penalty.

Dave Oesterreich