I do NOT use "smart download", which may be why I seldom have problems...and I use Eudora and Agent for mail & news rather than Netscape's built in programs....I got HearMe to work with Netscape first try, and don't have problems.Seems like the votes are running 2 or 3 to one in favor of Netscape generally. I do wonder in the future if Netscape under AOL's bumbling will continue to keep up...*sigh*...I will wait before trying Netscape 6!!!!