Empire building.

At a recent hospital visit I had to repeat my personal information three times (to different people).

Each of these people had a computer so one would expect an efficient organization would only require you to give the information once.

Either the hospital is grossly inefficient or someone in the administration was empire building (If we ask for the information three times then we can employ three times as many people)

...or it was a way to bump up the charges for the purpose of insurance fraud.