Them HP guys don't have anything to do with what gets allowed on the machine. MY HP is 7½ years old now, and it has on it only what *I* allowed on it.

(well...yes, it can take some effort to keep that #$*&%!@ other stuff off, but as Bobert sees now, the effort is worth it)

Exorcism can be hard, but programs like Malwarebytes can help...along with an antivirus.