Maybe he should have used the phone to call the police and tell them that she was blocking the road and causing a traffic hold up and then filmed the car. this woman obviously didn't give two hoots about anything other than her own immediate concerns and the behaviour shown by both her and her husband would lead one to wish that some action had been taken. To be that stupid, not to know that filming in the street is not illegal and to say on camera that she would lie to the police - you have to be a real numpty to behave that way.

As Gnu says, there seem to be many more self centered people around these days and I agree that shops can become real battlegrounds. the same with driving - so many drivers don't obey the rules of the road, let alone show common courtesy to others.