Max... play with the kids all weekend.

In my opinion, this thread SHOULD be about trying to help Max with feedback and info regarding users' experiences.

If there is to be a complaint department, I would like to offer my services to Max as the first line response to simple complaints.

Allow me to interview for the position herein...

Complaint : It's too slow and I am getting impatient.
gnu : It's free. Bite me.

Do I get the job?