The Mudcat Café TM
Thread #27418   Message #336780
Posted By: momnopp
08-Nov-00 - 02:34 PM
Thread Name: Hearme NOW
Subject: RE: Hearme NOW
I'm afraid Jon's fears are confirmed. I've been investigating voice options for my company and while I was checking other info from Hearme, I asked about support for the free version.

I wrote, "There is a Hearme chat room that a group of musicians from around the world uses a couple of times a week that has become completely unstable and unreliable. We'd love to continue it's use but cannot seem to get technical support to address the issues we're having."

Unfortunately the response I got back was as follows:

"HearMe does not currently offer a support opportunity for the free Voice Chat software beyond the support@hearme.com e-mail method. This product will be discontinued at the end of the year. HearMe will offer a new product and more features, at that time. Please check our Web Site regularly for any updates.

Best regards,

Liviu Siteanu Direct Sales Manager 650.429.3774 liviu@hearme.com

HearMe Live voice on the Web! www.hearme.com Reach me through VoiceCONTACT via http://www.hearme.com/vc2/?liviu%40hearme.com

I guess it's time to go in search of a product with Mac compatability. . .

JudyO