I read about that, mauvepink. I quite agree. The customers using the call centres would be completely unaware that criminals (and that's what they are, after all) were taking down their details and would presumably have access to their records etc. Also, those are jobs that honest folk might be glad of. I have several friends with sons & daughters in their twenties who are finding it hard to get work. No-one is doing much for them, and they've never broken the law. I have visited many prisoners in eight prisons in the UK, both 'open' and 'closed' and I do see that they need rehabilitation, but surely common sense dictates that the opportunities don't compromise the security of the public? They chose to commit crimes, we don't owe them much really.