I am often accused on Paltalk of being very quiet while other people are coming over loud and clear

I have adjusted the Paltalk volume and the recording volume on my computer to max but this does not seem to help

I bought a new mike (admittedly a cheap one) but thats no better

I have an excellent multi-directional mike that I use with my tape recorder - it has its own battrey power

Can I use this with my computer?

Help would be gratefully received