Can I creep the thread a little? My computer is complaining about an absent DLL on startup. I've found a copy of it, but it won't recognise it. The computer suppliers recommend recovery of factory settings, as it needs to be restored to the exact position that the registry looks for it in. Since this involves a total backing up of everything prior to reformatting the hard disk, I'm not thrilled at this. I've not even finished getting all my files on it yet since mid-October. Does the exact position mean its pathway, ie C:\Windows\System or whatever? Or does it mean the real physical position (impossible, presumably)? The MS site mentions the problem and then dives into a lot of odd DOS commands which don't seem to do anything. Does anyone know a way of dealing with the problem which does not involve vast numbers of floppies and amounts of time? (I have not been issued with a Windows CD-Rom, only a recovery CD-Rom, which will autorun the reformat.)Penny