This kind of exploitation is very prevalent in the UK too in what is, rather disgustingly, now referred to as "the care industry", both in residential set ups and where people are living in their own homes with care workers coming in.   

Laws about minimum standards for workers always seem to have loopholes built in, I suspect intentionally enough, and even when the rules are being flouted, to cut costs in order to maximise profits, or even to enable providers to get contracts from public agencies , those responsible for marking sure tge rules are being kepto are liable to turn a blind eye often enough.

The suggestion that church linked enterprises are particularly liable to act in this way is specious. It can be a pretty profitable racket, and there are plenty of purely secular sharks around, though anyone who thought that an officially Christian (or Jewish or Muslim for that matter) ethos means the risk isn't there would be very naive. At least with a religious based operation there are additional ways of attacking the problem, rather than just trying to get the public authorities to step up.

None of this helps with Ebbie's dilemma. The basic problem appears to be that the workers involved, no doubt fearful for their jobs, are keeping their head down, and would very likely not be happy about the issue being raised. And as a resiident she must feel vvery vulnerable.

Is there some kind of outside voluntary organisation which might be able to take up the issue, without idetifying Ebbie as the person bringing it to their attention?