What hurt more than anything was when I spoke to the assistant and said, "Obviously a very old lady like me who can hardly walk wouldn't be trying to access PORN!!" and she replied with a deadpan, unsmiling face, "Well....we don't know that do we?" What a cheek!! I'm still puzzling over it. It was the actual word Mudcat the computer wouldn't accept. Is there something I don't know? Is it a euphemism for something a bit rude? My poor husband's going to have to listen to all this when he gets home from work!