Let me put it another way. Email via BT has gone from bad to worse to dogshit. They repeatedly turn off my email and demand that I change my password and other security details because of alleged "suspicious activity" and tell me to run security software. Well I run three security suites and scan daily and I can trace no such activity - but they will not tell me what the bad activity is so I cannot look more closely to see whether something I want to do is not what BT want me to do. They won't even tell me if I phone support, at vast expense. AVOID!