Sourdough, this is the response I got from tech support when I asked them about the on/off problem you had when listening to my songs. It doesn't explain why you could hear Willie-O's song while streaming, but the information may be of help to others trying to listen at mp3.com. I also found out that artists get paid a few more pennies if the files are downloaded instead of streamed. I'm still new to the site, figuring it all out (and climbing in the charts) now being promoted by Celtic Ways, like Jenric and Celtic Dragon.
Tue, 09 Jan 2001 09:13:33 -0800
From: artistsupport@mp3.com
Hello,
Please make sure that they are using the play quality recommended for their connection type. If they are using a 56k dial-up Internet connection or slower, it is recommended that they use 'Lo-Fi' playback.
If you are using a connection faster than 56k (ISDN, DSL, cable, etc.) and are still experiencing problems, please try 'Lo-Fi' playback. If 'Lo-Fi' playback works correctly, you may want to try changing the 'buffer' settings in the player you are attempting to use. For instructions on changing buffer settings, please contact the creator of your player.
Here's some info regarding the functionality of the playback links:
Hi Fi: This will stream (play) a 128kbps high-quality stereo MP3 file; high bandwidth (T1, T3, DSL, ISDN, "cable modem" or equivalent) required.
Lo Fi: This will stream (play) a 24kbps low-bitrate, mono MP3 file; designed for lower-bandwidth users (28.8K modem connection required; 56K modem connection recommended).
Download: This will download and save the complete 128kbps stereo MP3 file to your hard drive.
In addition, all Radio Play links on the MP3.com site will now stream (play) 24kbps MP3s.
If your player is not functioning properly, download and install the most recent version of your player. You can also download a file called MP3.fix (for PC users only, NOT FOR MAC USERS). You can find it at:
http://software.mp3.com/software/individual/windows/utility/2794.html
If you are unable to obtain a copy of MP3Fix and you are still unsuccessful after attempting to use MP3Fix, or are a MAC user, please visit the FAQ on setting your MIME types located here:
http://help.mp3.com/help/faqs/defaultplay.html
Enter this URL for more help:
http://help.mp3.com/help/rookie/playmp3.html