The PC is a recent purchase, I am still lamenting the lack of the media centre.

It is set up in Classic style, because the latest appearance doesn't suit how I work, but it ought to have upgraded with no problem I can see, unless it is something we are not being told.
There was something about having to reinstall something to do with language which came up on one attempt, but just at the moment it is wasting time and downloading by trying to update itself.