The Mudcat Café TM
Thread #158181 Message #3738830
Posted By: Joe Offer
21-Sep-15 - 01:17 PM
Thread Name: Tech: Is the 'cat up and down, in and out?
Subject: RE: Tech: Is the 'cat up and down, in and out?
I've been wondering about this. The 'Cat goes down, and I try to connect to reboot, and I can't get a connection. So, then I post something on Facebook to say the 'Cat may be down for a few hours until Max can get to it - and invariably, the 'Cat is working slicker than snot the next moment. Schroedinger's 'Cat, indeed.
I got a call from Max Sunday, so I asked him what the trouble is. He told me the one word I needed to know: Comcast.
Need I say more?
I'm constantly having troubles with Comcast at the women's center where I work, and it's 50 miles one way to go to fix things, so I have a very low opinion of Comcast. But Max, being Max, is not so quick to condemn. He says that for the 6 or 7 years that he lived in a cabin in the woods, he never had any connection problems with Comcast. Now that he's in a more urban setting, that's when the trouble started.
But, not to worry. He says he has established a relationship with an actual human technician who is not a recorded voice and does not live in India or the Philippines, but he did not reveal whether he has actually met this human technician face-to-face. But this is supposed to be the local technician and Max can call him directly without going through a system of menus, and Max is confident that he and the tech will work this thing out together fairly soon.
He says our servers are in excellent shape, and it's just the connection problem. And he doesn't blame Comcast. As always, Max maintains a Zen attitude about all this.
Please note that the above was written with approval or any other sort of imprimatur from Max. If asked, no doubt Max will respond, "Well, Joe embellished it a bit...."