Things haven't changed Steve. I did Meals on Wheels for a couple of years about fifteen years ago, and my friend Anne (not a Susan this time!) and I were often on the brink of tears at what we encountered. The really old and frail elderly people we brought the meals to were ill, lonely, sometimes senile and cold. We had to inform Social Services if we had concerns, but I was often tempted to go back later with blankets, more food and some money for electricity meters etc. But this was totally forbidden. And Social Services didn't seem to care particularly...