Actually Leej, you're only as good as as yesterday!! Its true that a lot of sale managers have a favorite line----"What have you done for me lately?"Your numbered list reminded me of one of my favorite movie lines as well where selling was summed up in a list like that. Have you seen "Used Cars?" Kurt Russell explains selling to one guy by saying, "Its easy. Get their friendship, get their confidence, get their trust, get their money!" Always cracked me up.
Spaw