I had that job interview problem many years ago. They got mildly snotty when I pointed out that the very person who was accusing me was the person who arranged the interview! Barely a hint of contrition. They can't tick two boxes at once, don't ya know! But the sanctions in those days were initially verbal and there was an admission that repeat offenders were the correct target. It has got more authoritarian with this government.

It is inevitable when you target the "street smart offender" that the genuine and naive get hit.

I wonder why it changed its name from DHSS ??????