One morning recently I was woken by an American robot at 8.45 either telling me I had won $300 or needed to pay her $300 ... zzzz

Over the past few years we have received calls from Nicole from the NBN - National Broadband network - which is replacing/has replaced our broadband services across the country. I've even had 2 calls from her since I switched!

someone played the game & pressed button 1 to talk to a technician
I like Nicole, but I am worried for her, she never sounds happy when she calls. I press 1 to talk to a technician, because I am worried about Nicole's mental state, I'm pretty sure 99% of the people she calls hang up on her, but not me, I want to know she's OK. The technicians never let me speak to her either, which now, is making me wonder if they have her in some sort of hostage situation as she sounds Australian and has no foreign accent so she draws you in thinking it's not a scammer calling you, I mean Dave, one of the technicians has a strong Indian accent, so that sets my scam alert alarm off, but not Nicole.......poor Nicole.