Glad to hear it's not quite as cold there, near the sea, as I thought Ebbie.
The state of some homeless people presents big problems. They take drugs and drink, then start fighting among themselves. It can get a bit dangerous in the shelters. A few months ago we spoke to a young woman begging outside the supermarket. I sat down beside her and took her hand (she was crying, and it was quite genuine) She told me she'd been 'abused' by some homeless men (no details) and was frightened to go back to the shelter. She was rather drunk, and we had no idea what to do for her. I gave her some money, but of course, that could be spent on drink or drugs.
Such a difficult problem. Feeling sad for them isn't doing them much good.