The Mudcat Café TM
Thread #169361 Message #4096451
Posted By: Tattie Bogle
07-Mar-21 - 07:19 AM
Thread Name: BS: Thank goodness for Amazon!!
Subject: RE: BS: Thank goodness for Amazon!!
Managed to get a refund for my faulty knitting needle. They were not going to let me return it, as it was more than 30 days since I had purchased it, in anticipation of needing it later. However, under UK law, one is entitled to a refund or replacement for faulty goods for 6 months after purchase: and the onus of proof of goods being faultless falls on the seller. Pointed this out and got my refund! It didn’t cost a lot but it’s the principle!