The Mudcat Café TM
Thread #36083   Message #4099296
Posted By: GUEST,Sol
25-Mar-21 - 07:15 PM
Thread Name: Elixir Guitar Strings
Subject: RE: Elixir Guitar Strings
I bought a set of Elixirs of EBay(and yes,I know). Anyway, the top E string just wouldn't tune up. Whenever it reached the right pitch it stretched and went way out of tune.(Much more than the expected bedding-in stretch). After around a dozen re-tunes over several minutes, it snapped at the machine-head post.
I have emailed Elixir Customer Service four or five times since the start of the year for comment however, apart from two auto-replies of "We'll be in touch" I've had no reponse whatsoever. Even allowing for Covid, this is a pretty poor show re. customer relations. Has anybody else had the cold shoulder treatment from Elixir? I've been using their strings regularly for the past 10 years or so, but no more - finito.