I use Outlook every day and G-mail once in a while. Both work well.

Computer programs became more confusing in general when the industry decided to "go international" and substitute symbols for words. For example, they removed the word "Menu" and replaced it with a set of little lines. They removed the word "People" and replaced it with a silhouette of two heads. Then, being the people they are, they moved those important symbols to the most obscure corner they could find.

One trick to mastering a new program is to find and explore those symbols. In Outlook, the print command is hidden under three tiny dots. Cute!