I've had one delivery problem going on a week. I ordered a new laptop from Ebuyer, paying for next day delivery. It should have arrived last Wednesday.

Ebuyer's tracking info just showed "Consignment information for this part of your order is currently unavailable, but is expected to reach you by the agreed date.". It still does.

I contacted EBuyer who said there was a problem with my address and asked me to confirm what they had. I did this but got no delivery. In a later email exchange with them, I did suggest they ensured the courier had my phone number so a driver could contact me if stuck as well as provide me with proper the tracking info.

The ParcelForce tracking showed two attempted delivers failed due to address problems so I contacted them. They said they had been given partial details from Ebuyer and had now corrected it. The tracking info was then changed to show "address problem resolved" so I guess Ebuyer didn't go back to check with ParcelForce after I confirmed my address with them.

Anyway, the tracking info had "out for delivery" today and I was optimistic. But guess what… Delivery failed with address problems(unable to locate address)…