Well, here's part of the information for "Identities" from Outlook Express. Since you can't open Outlook, you can manage identities through Address Book. To add a new identity while using the Address Book:

• Find the Address Book icon on your Start menu, and open it.
• On the File menu, click Switch Identity, and then click the Manage Identities button.
• Click New, and type the name of the new identity.
• Select the password requirement option and enter a password if you want to include a password for this identity.

Note
You can add an identity from the Address Book if you opened it from the Start menu (Start, Programs, Accessories, Address Book), but not if you opened the Address Book from Outlook Express. You can also add identities from Outlook Express.

You can change an identity's name or password later if you want.

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The default name for the main identity is Main Identity - probably best to delete all and then create one with that name. For the POP3 ports, outgoing Mail (SMTP) is usually 25; and Incoming (POP3) is 110. Good luck.
-Joe Offer-