I can't remember whether this has been covered:

The word "app" drives Herself to blasphemy, especially when intoned on the recorded space-fillers on automated helplines (which themselves are a blight, but that's a separate rant). I know it's supposed to be short for "application", which is short for "user-facing software"; but I share her annoyance that everybody is assumed to have an Internet-connected phone, which neither of us have, and are willing to spill their guts endless personal details to unknown e-destinations, which neither of us are inclined to.

Argh, with brass knobs on.