My favorite is when you call up a company's help line (sic)and a bloody computer gives you a choice of six options, none of which you want, followed by several more sets of totally inappropriate choices. After about a century of farting about, you get connected to an insane music system which plays something repetitive and totally unlistenable-to for an eon. At irregular intervals this is interrupted by a voice you want to strangle that tells you how wonderful the company is and how easy it is to operate one of their infuriating gadgets. Before you've got the full gist of what it is you are being told, another voice breaks in, blots out the other message, and tells you that you are in a queue (as if you didn't know). After about a year of repeats of this, someone answers, takes details of your request in a bored voice, then tells you that you need a different department, and that you are being transferred. They then put you back on the conveyor belt you've just gratefully left.

For some reason companies seem to think that torturing their customers is good marketing.

Cheers
Ray