Kat — thanks for the response. We did talk to him en masse when the near-revolt happened a couple of years ago, but his answer was "So what do I do? Tell her to quit talking?"We told him that's exactly what we'd like, but he never did anything and she started booking off sick, so the matter just sorta dropped.
MMario — you're right about the tricky. Both of these women are prone to running up "gender issues" at the drop of a hat. Maybe if the other women on staff vent some of their frustration with these two — they've all said it to me, but not to the supervisor — it would take that aspect out of the mix.
Thanks for the comments so far. I'm headed home now, but will check back tomorrow night to see if anybody else is willing to wade in here.
g'nite, all
david