I have gotten irate, and nasty, much to my shame. But to the best of my knowledge it was never to a guest simply because they were a guest, and didn't understand how things work around here.

Okay, Jeri, I do remember the thread you mentioned. It was a dark day in the Mudcat, but fortunately such incidents are pretty rare.

Flaming is determined by level of nastiness, IMHO. Just because you're a regular, and telling somebody they should look in the DT before starting a thread, doesn't mean you're not flaming.

Alex