kat, let me try plainer English. The site crashed IE 5 twice on me and I couldn't veiw much with Netscape without getting errors. Most if not all the other "tech" comments are basically intended constructively (least I think so). Lets suppose 10% of Mary's target audience have my problems and give up and another 10% get pissed off as they have to scroll horizontally (bear in mind, a friend is likely to be more tolerant than a stranger when it comes to visit a site), that's a 20% loss to start off with.

These things may sound petty but hopefully are of importance to the site designer (especially where constructive criticism has been asked for).

Jon