Just to close the thread
I never made the call, as such.
the lady went into hospital and finally medics moved into action. They diagnosed a brain tumour (amongst other problems) and it is only a matter of time.
as a result the daughter has more pressing priorities and I get an update on my answer machine and we chat and never mention the dog issue.
MORAL sometime it is better to do nothing until the situation resolves or takes a turn. This one resolved.
At times like these it is good to talk to friends, and here there are plenty. Ta again.