I think I'm probably at least somewhat in agreement with your suggestions, Wolfgang.

I think that if people are going to follow your advice, it might also be constructive to suggest that if a response is made stating that the Mudcat doesn't endorse the view that has been stated, it would probably be wise to only respond to the view that has been expressed, and not make any kind of comment or statement of opinion about the person who made the offensive post. That sort of thing seems to have a tendency to feed the flames rather than helping to put them out.