The Israeli's are very tight on doors to cockpits-- the idea is, whatever is happening in the cabin, that door AIN'T opening.

I thought the other thing that made sense from El Al's experience was, simply, that baggage and ticket personnel are not security personnel and should not be expected to be-- customer service says the customer is always right, and security says the customer may be a wrong-un. The two roles are both important and can't really be mixed by one person within one role.

~S~