Okay, okay, I'm starting to get ideas......... maybe if I get a little lunch it will all come clear to me.......... Thanks everyone.

When we first moved into our new office, I spent the whole day trying to program our voice mail system - it was a new system, the previous owners had it programmed some strange way, and what I thought should have been called one thing, the instruction book called another. (Who here knows what a "hunt group" is?) Anyway after I let it sit for a while, I went back to it and got it right away.

But I thought these programs were supposed to make my job easier!!!!!