We could have a pedantic argument about "assertiveness is not aggression" but since we all seem to agree that polite argument can win the day there's not much to have any further argument about........

If anyone missed the deadline for buying season tickets before the price shot up - my inquiry about the possibility of a refund on the one I bought (now that my remuneration for running the singarounds will be a season ticket) elicited the response that the management would rather avoid a refund if poss. So there's still a chance for someone to get a £124 ticket.

Kitty