I'll stick another question in here instead of starting a new thread, since JohnInKansas would probably be answering it whereever it ended up.

I am locked out of my email program. Two days ago I started getting an error message from Pegasus and it shuts down before opening at all. I get a message that says:

"The email you are attempting to use appears to be locked by another process." Later it says, in a Windows dialog box "winpm-32.exe has generated errors and will be closed by Windows. You need to restart the program. an error log is being created."

I use Windows 2000 Professional, which is pretty stable. I have searched in various places and using the search program the pops up with the Start button, but am unable to find this particular error message. Once I know more about it, I'll try to visit the Microsoft Knowledge Base, or send an email to the support folks at Pegasus. Does anyone know how to find error logs so I can get to the correct message?

My attempts so far: I've downloaded the newer version of P-Mail and installed it over the old one. It is supposed to now leave all settings in place, and all old email files. This didn't change anything. I have a backup of my email files now, and will backup my other important files before I try anything major. I called the computer IP guy at work (in a library with lots of troubleshooting going all day long) and he suggested setting up to reinstall Win2000, and see if it notes the previously installed version. Sometimes other Windows versions would ask if you want to repair or reinstall. That might be a help, but no until I finish the backups, just in case.

Any helpful suggestions out there? I use a dual platform, and if push comes to shove I can put my files on the other side (ME came on the computer, and drives things that I don't have software for on the Win2000 (NT) side. Programs came preloaded and I can't move them around). I'd prefer to continue working on the 2000 side and leave ME for when the kids want to watch a DVD or when I burn CD's.

SRS