SRS -

About the only thing I can offer immediately is that you need to log on as "Administrator" to get to most of the logs that Win2K keeps routinely. The same may apply to any "special log" created for this problem.

It is possible, although difficult, to set up Win2K without an "administrator" identity, so I'm assuming you have an Admin identity set up, and remember the password.

"Start - Programs - Accessories - System Tools - System Information" can tell you quite a bit about what's going on, even if you're logged on only as a "normal user," although even there you get more access - and more information - as Administrator.

I'll have to wait until my 2K user goes to bed to look at her machine, as I don't have 2K on mine, and don't really remember where all the stuff is without a refresher.

John