Good point, leeneia. Also, lower the pitch of your voice when speaking to most people with hearing impairment. This is as important as, or sometimes more important than, talking louder.

I also find that when I am speaking to a group of folks with hearing aids, it's best not to use the mic or at least not to stand too close to it, because the amplifier tends to make your speech harder for them to decipher.

(One thing I wish staff and guests would do, when trying to talk with one resident while an activity is going on for the group, is to talk close to their ear instead of standing 2 feet or more away and shouting.)

Genie