This happened to me in the McDonalds inside our local WalMart...

I ordered a cup of Minute Maid orange juice. The counter person said it was probably frozen, but that they would get it thawed out for me. She took my money. Then she dissapeared into the back. When she returned, she said they couldn't thaw out the orange juice. So I asked for my money back. Then the manager came to the counter and said they would give the orange juice to me frozen.

I told the manager that I didn't want the orange juice frozen. He suggested again that I should take the orange juice frozen. I said I wanted to drink the orange juice, and that I couldn't drink frozen orange juice. He said it would thaw out eventually. I said "I'm thirsty now! He looked at me like I was crazy.