Can I just point out that it is slightly unfair to call the woman from the council a bitch. She did not make the law. Yes she may be a 'jobsworth' but if she doesn't do her job, she would probably be unemployed & there's not many of us would like to be that with expenses such as mortgages, rent, food, utility bills...all those little luxuries. What I would like to know is who complained/reported us to the council in the first place?