This may be one of those questions that's unanswerable without a personal encounter (kind of like the phone calls I get: "What do you think my baby's rash is?"), but I'll give it a try.

I'm running Windows 98SE on a Compaq Presario laptop. I recently bought a CD burner that came bundled with Nero Burning ROM. Actually, I guess it's Nero Express. The burner (Mad Dog Dominator model ME-320X, which Nero sees as an ARTEC WRR-52X) is connected through USB2 and runs at 52x. I'm using "music" CD-R's, as data discs don't seem to support the 52x speed.

It was working just fine, then suddenly it stopped working. I don't think I added or subtracted any devices, drivers, etc. in the interim. I've narrowed down the problem to this: when burning a CD (actually it's happening in the simulation mode too), everything works fine until it finishes all the tracks and starts to write the lead-out. Then there's a "SCSI error" and that leads to a buffer underrun.

I tried the Nero website and they suggested deleting a few unnecessary drivers in the Windows\system\IOSUBSYS folder. I did that, and it didn't help. I've tried downloading the latest version of Nero and reinstalling the USB2 driver. I've sent a message to Nero, including the log file, but in the past they've taken weeks to reply.
Here is the last part of the log file:

6:48:07 PM        #31 Text 0 File WriterStatus.cpp, Line 115
         start writing Lead-Out at LBA 186767 (2D98Fh), lenght 0 blocks
        
6:48:14 PM        #32 SCSI -1013 File Cdrdrv.cpp, Line 1215
        SCSI Exec, HA 1, TA 0, LUN 0
        Status:    0x04 (0x01, SCSI_ERR)
        HA-Status   0x00 (0x00, OK)
        TA-Status   0x02 (0x01, SCSI_TASTATUS_CHKCOND)
        Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
        Sense Code: 0x10
        Sense Qual: 0x02
        CDB Data:   0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
        Sense Data: 0x71 0x00 0x05 0x00 0x00 0x00 0x00 0x0C
                    0x00 0x00 0x00 0x00 0x10 0x02
        
6:48:14 PM        #33 CDR -1013 File Writer.cpp, Line 333
        Buffer underrun
        
6:48:14 PM        #34 Text 0 File ThreadedTransfer.cpp, Line 222
        all writers idle, stopping conversion
        
6:48:17 PM        #35 Phase 34 File dlgbrnst.cpp, Line 1655
        Simulation failed at 52x (7,800 KB/s)
        
6:48:17 PM        #36 Text 0 File Scsicmd.cpp, Line 406
        SCSI not using temporary buffers
        20 out of 20 temporary buffers allocated
        

Existing drivers:
File 'IoSubSys\SCSI1HLP.VXD': Ver=4.10.1998, size=19270 bytes, created 4/23/1999 10:22:00 PM
File 'IoSubsys\NEROCD95.VXD': Ver=4.5.0.14, size=39882 bytes, created 3/11/2002 11:55:38 AM
File 'IoSubsys\DRVWPPQT.VXD': Ver=3.10.36a, size=228223 bytes, created 4/23/1999 10:22:00 PM
File 'IoSubsys\STLVSD.VXD': Ver=1.30       , size=41109 bytes, created 6/7/2000 12:00:08 AM
File 'IoSubsys\CDFS.VXD': Ver=4.10.1998, size=59133 bytes, created 4/23/1999 10:22:00 PM
File 'IoSubsys\ESDI_506.PDR': Ver=4.10.2225, size=24430 bytes, created 2/2/2000 5:46:04 PM
File 'IoSubsys\CD_READ.VXD': Ver=1.2.0.0, size=9878 bytes, created 12/2/1998 4:23:22 AM
File '..\System\Vmm32\Ios.vxd': Ver=4.10.2222, size=69570 bytes, created 4/23/1999 10:22:00 PM
File 'IoSubsys\Disktsd.vxd': Ver=4.10.2222, size=18809 bytes, created 4/23/1999 10:22:00 PM

Registry Keys:



Anybody out there know enough about this stuff to help?

Aloha,
Mark