I don't shop at Borders either because of their anti-union tactics, because they site their stores in neighborhoods where highly successful independent bookstores existed for decades, and drive them out of business. But if I did shop at Borders, after hearing about this, I wouldn't shop there anymore, even if my chain seemed progressive.

Once the Borders and Barnes and Nobles drive all the independent booksellers out of business, the book world will be one depressing place in the US. Independent booksellers specialize, focus on customer service (because they can't carry the inventory of the book superstores, they special order books for you and usually do it free of charge, without any money from the customer up front), and usually have truly knowledgeable book people as staff, who work for a pittance (and a generous discount!) because they love books and literature, and are eager to share their knowledge with others.

Give me an indie bookseller any day of the week. I have a Borders and Barnes and Noble both in my area, and I never shop at either store. Ever. I'm blessed to live in a good size city where there are plenty of good independent bookstores to choose from, and as an avid reader, I am always grateful for such an embarrasment of riches in this regard.