Tech: Klez - believing Norton

Subject: Tech: Klez - believing Norton
From: GUEST,jennifer
Date: 21 May 03 - 03:12 PM

Folks here seem to talk sense about viruses. Norton informed me I had a klez worm in one of my temporary internet files. I emptied the folder and recycle bin and ran the Norton again and it said no viruses. So do I believe it, or why are there such long complex instructions for getting rid of the worm on the symantec site? You know, to do job A you need to read document B which tells you to do job C and read document D...
Help!
Jennifer

Subject: RE: Tech: Klez - believing Norton
From: MMario
Date: 21 May 03 - 03:14 PM

Because while there was klez in one of your temporary internet files - you were not infected. In other words, you were exposed to klez, you were not infected with klez.

Subject: RE: Tech: Klez - believing Norton
From: GUEST,jennifer
Date: 21 May 03 - 03:18 PM

Pheeeew. Thanks. Now of course half a dozen people will tell me the exact opposite but I'm going to switch off and go have a cup of coffee.

Subject: RE: Tech: Klez - believing Norton
From: Stilly River Sage
Date: 21 May 03 - 07:08 PM

No contradiction here, just the reminder to keep Antivirus up to date. They typically have an update available on Wednesdays, and more often if there is a threat of some sort.

The last time I tried to use the update, it would load but wouldn't install the update, gave me an error message. I went to the Symantec site and downloaded it manually from there and it loaded fine, and has worked great ever since. Norton is a very accomodating company, and it's worthwhile visiting their site occasionally and browsing.

SRS

Subject: RE: Tech: Klez - believing Norton
From: Bernard
Date: 22 May 03 - 01:25 PM

It can't be easy for a company like Symantec to keep on top of the worm/virus situation, but they do it admirably well. I've always found their software does exactly what it says on the box!

If you have an up-to-date list of virus definitions, the chances of becoming infected with Klez are very small, though it's not entirely impossible. Rest assured that you weren't infected this time - you just had an infected file temporarily on your system as MM so rightly said.

The other anti-virus companies do a good job, too - but there's always someone who, for whatever reason, has had a bad experience that they attribute to using someone's software - though the software itself often isn't to blame... always read the instructions, no matter how complex they appear to be!

Tiddly poop!

B