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Tech: SpyBot Search and Destroy Question

SingsIrish Songs 14 Dec 07 - 10:26 AM
Bert 14 Dec 07 - 10:28 AM
John MacKenzie 14 Dec 07 - 10:32 AM
GUEST,dax 14 Dec 07 - 10:39 AM
MaineDog 14 Dec 07 - 10:45 AM
Bill D 14 Dec 07 - 11:04 AM
Jeri 14 Dec 07 - 11:25 AM
Sorcha 14 Dec 07 - 04:00 PM
Mick Pearce (MCP) 14 Dec 07 - 05:17 PM
Sorcha 14 Dec 07 - 05:30 PM
Mick Pearce (MCP) 14 Dec 07 - 05:51 PM
Mick Pearce (MCP) 14 Dec 07 - 05:57 PM
JohnInKansas 14 Dec 07 - 06:01 PM
Sorcha 14 Dec 07 - 06:20 PM
Sorcha 15 Dec 07 - 09:14 AM
Mick Pearce (MCP) 15 Dec 07 - 10:00 AM
Steve Shaw 15 Dec 07 - 12:24 PM
Mick Pearce (MCP) 15 Dec 07 - 12:29 PM
JohnInKansas 15 Dec 07 - 01:07 PM
SingsIrish Songs 15 Dec 07 - 11:20 PM
katlaughing 23 Mar 10 - 04:26 PM
Bill D 23 Mar 10 - 04:52 PM
GUEST,Peter Laban 23 Mar 10 - 04:58 PM
katlaughing 23 Mar 10 - 05:41 PM
Gurney 23 Mar 10 - 10:45 PM
katlaughing 23 Mar 10 - 10:56 PM
GUEST,nickp (cookieless) 24 Mar 10 - 05:03 AM
GUEST,woodsie 24 Mar 10 - 05:26 AM
Stilly River Sage 11 Mar 11 - 12:13 PM
Stilly River Sage 12 Mar 11 - 04:27 PM
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Subject: Tech: SpyBot Search and Destroy Question
From: SingsIrish Songs
Date: 14 Dec 07 - 10:26 AM

I have downloaded the program, however, I have no idea what this initial message means, so I have yet to run the scan.

"Legal Stuff

If you remove advertisement robots with this program, you may not be allowed to continue using their host programs. Read their license agreements for further information."

I am not tech-savvy...I have no idea what "robots" are or what programs I would need to access to begin checking license agreements...wouldn't know what I am looking for anyway.

What does the above message really mean??? How would it affect my PC, etc??

What should I know?? What can anyone tell me?

Thanks,

Mary


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Bert
Date: 14 Dec 07 - 10:28 AM

I just hit OK and have never had any problem with it.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: John MacKenzie
Date: 14 Dec 07 - 10:32 AM

Some programmes won't run if you don't allow them to set a cookie, look at the list of items detected at the end of the scan, and if it includes a programme you want to keep, don't delete the cookie.
G


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: GUEST,dax
Date: 14 Dec 07 - 10:39 AM

Some software (programs especially downloaded freeware))is loaded with cookies that spy on you and report back over the net to computers (robots) that may target you with advertising, spam and other garbage. If spybot removes these cookies in some instances the software program itself may not work. Usually any programs with embedded spyware, you are better off without in any case. When you download software that brings up a "click if you agree" page the fine print often seeks agreement to plant cookies on your computer. Spybot will scan and then list them asking which ones you want to delete.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: MaineDog
Date: 14 Dec 07 - 10:45 AM

I found that SpyBot in the advanced mode would eat my Mudcat cookie so that I would have to re-log-on every time I wanted to post. Eventually, I gave up on SpyBot. Now I use Panda Internet Security which is a firewall in addition to dealing with viruses, cookies, adware, etc, and so far it works well. It also prevents pop-ups and unwanted modem dialing.
MD


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Bill D
Date: 14 Dec 07 - 11:04 AM

The short answer is....it is simply warning you that it might find programs with spyware, as it is designed to do, but which you were using. If you allow SpyBot S&D to disable the spyware parts, you may make the program unusable....that is, it is giving you the choice to KEEP the spyware.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Jeri
Date: 14 Dec 07 - 11:25 AM

Bill's got it.
SpyBot S&D finds the spyware, but you choose what to do with it. I've been running it for a long time, and have never had a problem. Not with Mudcat cookes nor anything else, and, as dax, I do not want programs that require spyware in order to function.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Sorcha
Date: 14 Dec 07 - 04:00 PM

I have managed to aquire Neo Tool Bar....and can't get rid of it. An attempt to go to Add/Delete Programs, click, and Uninstall just leads me to their web page. Same in Safe Mode, except I get the IE Error 404.

I found 'instructions' to delete it with Google, but I don't really understand the instructions! It doesn't seem to be causing any problems and SpyBot doesn't detect it, so for now it's staying where it is.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Mick Pearce (MCP)
Date: 14 Dec 07 - 05:17 PM

Sorcha - my reading suggests you do want to get rid of Neo. Unfortunately I can't see a simple removal tool that I could recommend as trustworthy (there are references but none I'd consider safe automatically); you might have to do the full manual removal to be on the safe side (or if you don't trust yourself to do it, get someone who knows what they're doing to do it for you).

Mick


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Sorcha
Date: 14 Dec 07 - 05:30 PM

"Full manual removal".....eh? Isn't that what I've been trying to do from Control Panel/Add/Delete Programs?

HOW do I do a manual removal?


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Mick Pearce (MCP)
Date: 14 Dec 07 - 05:51 PM

There's more you need to do than an uninstall from Control Panel (which obviously isn't doing anything in your case since you're hijacked back to their website; there were some reports I'd read where they uninstalled from Control Panel but it came back on reboot). I'll hunt out some manual removal instructions for you. IIRC you will need to delete some running process, delete some registry keys and remove some programs/folders to get rid of it. (This is why I'd have preferred to find a removal tool, but as I say I didn't see any that I'd be prepared to trust without further evidence).

Mick


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Mick Pearce (MCP)
Date: 14 Dec 07 - 05:57 PM

There are manual removal instructions here: Neo toolbar removal (note especially in the Step 3 list box that there are more items out of the view window - scroll down to see them all).

I don't know the site well enough to trust their own spyware scan/removal tools, but the manual removal is probably fine.

Mick


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: JohnInKansas
Date: 14 Dec 07 - 06:01 PM

It's fairly common for malicious or otherwise obnoxious programs to hide a reinstall order somewhere. A "full manual uninstall" may require you to remove files that are not obviously associated with the program and to remove Registry entries that call up the reinstallation.

How complex this gets depends on the particular piece of s**t that's gotten to you. Generally, it's best to have complete step-by-step instructions printed and laid out where you can check off each step as you do it, especially if you're not experienced in disassembling/reassembling and applying bandages to the innards of your machine setup.

With good instructions most such removals can be done by just about anyone willing to proceed carefully and follow the instructions.

John


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Sorcha
Date: 14 Dec 07 - 06:20 PM

thanks, I'll see what I can do later.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Sorcha
Date: 15 Dec 07 - 09:14 AM

Well, no joy. I printed the instructions (including all the scroll boxes). Nothing at all search wise turns up Neo. The ONLY place it appears is in my Add/Remove Programs box. The supposed fix Mick sent me to above didn't get it out of there, either.

PS...that page says it's FREE....it's not. I got through all the download, lots of etc. etc etc and then it tells me that in order to actually run the scan, I have to pay $29.95.

I did send a few things to the recycle bin (but didn't actually empty it). Tried to get back into Control Panel. Couldn't, so I restored everything I had put in Recycle.

Next idea?

Another PS--I have tried repeatedly to upgrade my AdAware/Lavasoft. Can't. Apparently, my OS is too old for the new version. I use WinME and Firefox as my default browser.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Mick Pearce (MCP)
Date: 15 Dec 07 - 10:00 AM

Sorcha

a) Never get virus/adware/malware scans from pages that offer them unless you have someone you trust recommend the scanner; too many of them contain malware of their own, too many of them give false positives to get you to buy their removal tools. As I said above I wouldn't trust the scanware on the site I gave.

b) When you looked for Neo in the search did you include system and hidden files/folders. If not, include those options.

c) Otherwise look for any of the files:
   TBPS.exe, TBPSSvc.exe, msqsb.dll, searchbar.dll

If you find any of those, PM me and I'll go through what to do next off the thread.

Mick


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Steve Shaw
Date: 15 Dec 07 - 12:24 PM

I have a program called Audio Cleaning Lab (from Magix) that installed a component called C_DILLA. Spybot and other anti-spyware programs always flag up C_DILLA as spyware. I understand that ACL won't work if I remove C_DILLA, though I haven't tried it. Whatever it is, it doesn't seem to be doing any harm, but I don't like it. A couple of years ago I installed Kodak's Easyshare software (the free version). It came with 58 items of spyware/adware that almost ground my computer to a halt. I think it should be illegal for anyone to install components on your computer that are not integral to the working of the program unless they tell you in plain, simple big print what it is for.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Mick Pearce (MCP)
Date: 15 Dec 07 - 12:29 PM

Steve C_DILLA is (I think) a licence manager used by some software. I have a copy on my machine from when I licenced an mp3 encoder from Steinberg. AFAIK it does no harm.

Mick


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: JohnInKansas
Date: 15 Dec 07 - 01:07 PM

Mick should be able to tell you how to get the cleanup done, and I'd suggest taking his advice.

FOR REFERENCE ONLY, there is a rather old fix instruction for this toolbar at That Computer Guy. The thread date is nearly two years old, and Neo Toolbar may have changed since then, so those specific instructions might need to be updated.

That Computer Guy is one of a few that I consider a "trusted source" for malware removal, but the site does require you to do things specifically as instructed if you want help. I would have to re-read the instructions before using it; but at my last reading you needed to:

1. Register (free) on the site.
2. Update and run your AV (recommended)
3. Update and run Ad-Aware SE (required – free download)
4. Update and run Spybot S&D (required – free download)
5. Update and run Hijack This, save the log. (required – free download)
6. Post the log on the website
7. Wait for advice.

The "fix" may require you to use Hijack This to make changes. This is a very powerful program and it is NOT RECOMMENDED that you attempt to use it other than to create the log without specific instructions from someone you know is an expert and can be trusted. Using Hijack This to make changes from your log may be risky if the log doesn't match fairly exactly with the log posted for someone else's fix.

There are several sites with comparable services, mostly free, all using the same basic method, and all members of pretty much the same gang of white hats. They should probably be "saved for the tough ones" due to the fact that one shouldn't overload people who do nice things for free, but could be kept in mind "just in case."

The procedure given by That Computer Guy requires a Safe Boot, and the procedure given usually will work. We've had several threads/questions from people for whom it didn't seem to.

ALSO FOR REFERENCE ONLY, Microsoft Article ID 310353 gives a method that should always work and removes all ambiguity about which button to press and when to press it – for WinXP.

Basically, in Windows, you click Start|Run, type "msconfig" (without quotes) and hit Enter or click OK. This opens a configuration window where you can change the settings so that the next boot will be in a Safe Mode and/or Clean Mode, with quite a bit of control over precisely what gets turned on/off. The computer will boot as instructed the next time you restart.

To return to normal boot, you use the same Start|Run|msconfig and reselect the normal boot.

You should check/read the article, save it if it looks like fun, and keep it handy "just in case." – and if might not hurt to make a note of where it came from (the URL) so that you can be the hero the next time someone has trouble finding the right button.

John


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: SingsIrish Songs
Date: 15 Dec 07 - 11:20 PM

Thanks for all the feedback--very helpful!!

Mary


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: katlaughing
Date: 23 Mar 10 - 04:26 PM

I've been digging around trying to find out why my computer is so slow to load these days. I defragged, cleaned up the files, deleted all cookies and temp files, ran spybot, have avg running all of the time, plus updating everyday. Tried to run AdAware but it's not happy for some reason, may need to download a newer version or new all together? I had just added Firefox Ad Blocker Plus a few weeks ago and things did seem to slow down shortly after, but I thought it was just the ads trying to load. It's happening on other sites, too, though, including google search homepage.

So, in looking at my Processes I see listed at the top "Teatimer.exe" and it's using a LOT of space/ram/memory/whatever you call it. So I look up what in the heck it is...a part of spybot which may have an error, would I like to download a repair thingie from HERE which I was led to from WikiAnswers, a random result from google search.

Question, have any of you used that repair site software and/or do you have any suggestions?

Thanks!!


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Bill D
Date: 23 Mar 10 - 04:52 PM

I've not used anything from there. I would do a search on the name of THAT site to see if there are any complaints or recommendations..(other than just Mudcat.)

'Tea Timer' uses a LOT of resources, and I finally disabled it, as it was bogging me down. It felt like the line at the check-in inspection at the airport! Tea Timer is just one element of SpyBot, and with a decent AV and firewall, I decided to just run Spybot manually now & then.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: GUEST,Peter Laban
Date: 23 Mar 10 - 04:58 PM

Teatimer is part of Spybot Search and Destroy. In other words, it's legitimate and actually protects your computer from spyware etc.

You can turn it off in SS&D, if it bothers you :

go to the 'Tools' menu, select 'Resident' and un-select 'Teatimer'.

If that doesn't speed your computer up, you may want to consider turning it on again, teatimer does catch things occasionally.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: katlaughing
Date: 23 Mar 10 - 05:41 PM

Just disabled it, thanks, guys. I had posted a longer reply, but it didn't "take."


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Gurney
Date: 23 Mar 10 - 10:45 PM

The last computer problem I had, when I gave up and took it to the professional, turned out to BE Spybot. The pro removed it, and back to normal.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: katlaughing
Date: 23 Mar 10 - 10:56 PM

Yikes!

Well, it seemed to be bit faster even before I disabled teatimer, but now it is definitely up to speed. Crossed fingers...well only when not typing!*bg*

Thanks, again!


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: GUEST,nickp (cookieless)
Date: 24 Mar 10 - 05:03 AM

I disabled Teatimer as it had a similar effect. I now only run AdAware on request. I have replaced it with Superantispyware (free) which I find to be more efficient.

I also use Computer Associates e-trust of which the latest version seems to kill my pc with extra processes.

Progress....


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: GUEST,woodsie
Date: 24 Mar 10 - 05:26 AM

For years I used to use Spybot and Adaware along with firewalls and various AV programs. I purchased and installed Kapersky anti-virus 2010 after seeing a 5 star review it claimed to do everything in one package. I soon realised that it was slowing my system down and giving false positives and I still managed to get infected with some crappy virus. I removed Kapersky and installed PANDA which I had used before. Just before Christmas, After cleaning the hard drive of my main computer and re-insalling windows 7, I decided to give microsoft's own FREE AV/security software a try. Well I think it's fantastic and long overdue. No need for any third party resource hungry stuff anymore! The only other system clean up program is one called CCleaner which I run manually every so often.


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Stilly River Sage
Date: 11 Mar 11 - 12:13 PM

I'm researching firewalls that might work with Win7 Ultimate. Kerio won't engage in this environment, and I liked the idea that it was watching what went out, not just what came in.

There aren't many firewalls updated to run with Win7, I found only Comodo and AVS; I've used both for antivirus in the past, Comodo was to busy and ponderous, and AVS has a gotcha setup with a free trial but it is a fee software.

I did find this on a search for a Kerio replacement here:

Finally found Kerio 2.1.5 replacemen firewall for Windows 7
I've been using Kerio 2.1.5 for the longest time since W98SE/2000/XP SP3....

I like everything about Windows 7, except Kerio 2.1.5 wouldn't even launch under Windows 7 x64 RC 7100. One of the biggest reason for using Kerio is that I have easy control of outbound rules and I decide what gets out.

After playing with the latest Windows 7 X64 RC 7100, I finally found that I could make the built in firewall to behave like Kerio 2.1.5 with easy control! and the beauty of this is no more searching for 3rd party firewall, one less software to install...hmmm maybe one day MS will have a built in AntiVirus like that of AntiVir and I'm all set!

OK, here is the easy set up of outbound rules in Windows 7. All inbound are automatically protected very well by the default rules, however all outbound are allowed under default, so basically just select NOT to allow any outbound traffic, unless they meet your own rules and from there create new outbound rules (e.g. allow FireFox just by browsing to firefox.exe etc) it's so simple.


That said, I haven't figured out yet how to make the Win7 firewall mimic the Kerio yet. I'll have to poke around in the settings more (I have a little, but mostly just to see what is there before I check any boxes).

Bill D., what OS are you using these days? I have Spybot in this computer, and am running the teatimer. I use Microsoft Forefront Client Security that is available from work (it is on all of the campus computers and they urge employees to use it at home so we don't infect our work computers).

I started this search because a couple of days ago, after a large update from Microsoft, I restarted the computer and after a little while of pages not loading, discovered that my Microsoft Forefront program had been completely removed and my computer had pretty much stopped letting anything come or go. I don't know how that removal happened, but nothing was there to replace it except my MS firewall detected the problem. I went back to my workplace and downloaded and installed it again.

SRS


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Subject: RE: Tech: SpyBot Search and Destroy Question
From: Stilly River Sage
Date: 12 Mar 11 - 04:27 PM

I poked around in the Win 7 Ultimate firewall software, and after scanning the logs from Spybot Search and Destroy, I decided to uninstall then reinstall it and not include the tea timer. That hasn't caught anything that Win firewall or WinPatrol haven't already caught, and the tea timer is kind of a hog as far as keeping the processor humming. Not so bad as the Google Updater (I also took that out - no need for it to checks so often to see if any of my Google applications need updating.)

I find that by removing these two programs I've removed the lag in how most of my browser windows open. As someone else remarked, Spybot is still present to run periodically to check for things, but it won't be hovering in the background.

SRS


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